Plant Finder: on Staff Phones & Kiosks

What Plant Finder does for you

'Plant Finder’ lets customers or staff find the answers needed to make the sale happen.

They can find plants by name, or by browsing plant groups, or by any criteria – colours, soil, shady conditions etc.

Photos, full descriptions and info for looks/site/etc are provided for 17,000+ UK plants – but Plant Finder also knows which of these you sell.

Plus, Plant Finder recommends Care Products (from your preferred brands) for almost every plant. So now you can sell a Care Product with each plant you discuss. And when customers are more successful, more of them will return.

Plant Finder on Staff Phones (& web)

‘Plant Finder’ is available as a website plug-in, in your branding, making your website a GoTo destination for finding plants that match a customer’s needs (and guiding them to the particular plants that your company sells.)

And once Plant Finder is on your website, staff can use the “Add to Home Screen” option to make your Plant Finder appear on their phones.

Now your staff can answer any question about your plants, steer customers to plants you stock, and show customers which Care Product they need for each plant too.

And by using Plant Finder, your staff train themselves up into plant experts on the plants you sell.

Plant Area Kiosks

Add a “Plant Team Assistant” to your Plant Area!

Just like on staff phones, but on a convenient big screen – so now both customers and staff can quickly find answers about the plants you stock, and see the right Care Products to help bring success too.

Adding Plant Finder

“We were a little sceptical about having a kiosk to begin with, but soon realised that it was a real gem to have in our plant area. It’s full of useful general gardening information as well as a very handy option to direct customers to when all of the plant team are busy with other customers.

“The Plant Finder is also a very useful tool to have on the website. Joy of Plants have successfully matched our brand guidelines to seamlessly make it part of our website. It can be very handy to direct customers to when they call in with a plant query.”

Louise Smith, Senior Communications Manager, Perrywood

(Perrywood won the Garden Centre Association’s Best Customer Service Award, in January 2025. At Joy of Plants, we flatter ourselves that having info on all your plants, to help answer your customers’ questions, and guide them to plants they’ll like, might be one small part of that. ☺ And Perrywood do know what they’re doing: they also won “Destination Garden Centre of the Year”.)

“We’ve so far found many benefits of using the Plant Finder on our website. For example, when a customer phones in with a plant-related question, we talk through how to find and use the Plant Finder, highlighting the way each plant is explained in terms of care, features and placement. We also go through how the customer can use the various search functions to find the right plant for them and the space they wish to fill.

“And, if our plant experts are not on hand to answer specific plant questions in store, our other staff members can use the Plant Finder Kiosk to help with customer questions or queries. Our landscaping and design team also use it to design plant schemes for clients’ gardens too, so it has many uses across departments.”

Nick Haydon, Fakenham Garden Centre

Some of our customers prefer Plant Finder on their website & staff phones to help customers; some prefer a large-screen kiosk solution; many customers provide both.

Contact us to add our Plant Finder to your website/phones or kiosk/store.

Kiosk hardware

Kiosks are supplied ready to go by our hardware partner:

Prices from £1440 (@Jan 2025)
NB recent Government budgets include a 100% capital allowance for plant and machinery including IT equipment. Read about it here and check with your accountant.

Plant Finder setup is quick & easy

We just:

• Select your colours, logo, fonts etc.

• Match the list of plants you sell to our database, using our clever online tool.

We’ll do it all for you to get you up and running, and afterwards you can change things anytime at hub.joyofplants.com.

There’s an online user guide in the Hub too, with tips on making a successful roll-out to staff and customers.

And for websites/phones: your web developers paste a few lines of code (that we supply) into your website page, and the Plant Finder appears.

Contact us to create your account & set up your Plant Finder

…

Screenshots

- - - Browsing by Group, from the Home page:

…

- - - An example plant page:

- - - (Advanced) Finding plants that match criteria:

See for yourself: Look up plant info, on clients’ websites

Our Plant Finder has given leading UK Garden Centres a “GoTo” online presence for plant info. Look at some of their sites, and check out the plants they sell (see what Plant Finder could do for you too):

Aylett Nurseries - Plant Finder

Haskins Garden Centres - Plant Finder

Fakenham Garden Centre - Plant Finder